AI Employee Profile

Clara — AI CRM Cleanup Assistant

Clara helps property teams clean messy databases, organise contacts, identify stale leads, prepare reactivation campaigns and keep CRM notes up to date.

Best for agencies and property businesses with old contacts, incomplete CRM notes, inconsistent tagging or follow-up opportunities sitting untouched.

CRM CleanupLead ReactivationContact TaggingHuman ApprovedCasual / Part-Time
Clara, AI CRM Cleanup Assistant
Available

Clara

AI CRM Cleanup Assistant

CRM, Database & Follow-Up Support

Training

7–14 days

Approval

Human recommended

Employment

Casual / Part-Time

Running cost

From $0.50/hr

Profile

Resume Snapshot

Name
Clara
Role
AI CRM Cleanup Assistant
Department
CRM, database management and follow-up support
Best for
Real estate agencies, buyer agents, property investment firms and property teams with messy databases, old leads, incomplete notes or inconsistent follow-up.
Main job
Clean CRM records, organise contacts, tag leads, identify reactivation opportunities, draft follow-up messages and keep notes updated.
Employment type
Casual or part-time.
Training time
Usually 7–14 days depending on CRM access, data quality, tagging rules and approval process.
Human approval
Recommended before updating sensitive client records or sending reactivation messages.
Running cost
AI running costs can start from as little as $0.50 per working hour for suitable tasks. Setup, management, software, integrations and review are separate.
Responsibilities

What Clara Can Take Off Your Team's Desk

CRM Note Cleanup

Summarises messy notes, call logs and email history into clean CRM records.

Contact Tagging

Tags contacts by lead type, interest level, timeframe, location, property type and next action.

Old Lead Identification

Finds stale contacts, forgotten enquiries and old opportunities that may be worth reactivating.

Reactivation Campaign Drafts

Drafts follow-up messages to restart conversations with old buyers, sellers, landlords or investors.

Pipeline Visibility

Helps organise contacts so the team can see who needs attention and what should happen next.

Duplicate and Data Checks

Flags duplicate contacts, missing fields and records that need human review.

Where Clara Fits

Best Use Cases for Property Teams

  • Old database reactivation
  • Buyer enquiry cleanup
  • Seller appraisal follow-up lists
  • Landlord lead organisation
  • Investor lead segmentation
  • CRM note summaries
  • Contact tagging
  • Duplicate contact review
  • Pipeline cleanup
  • Follow-up list preparation
  • Dormant lead campaign preparation
Tooling

Works With the Tools You Already Use

Clara can be trained around your existing CRM process. The exact setup depends on your software, data quality, access permissions and approval rules.

CRM Systems

Rex, VaultRE, Agentbox, HubSpot, GoHighLevel, Salesforce or other CRM systems.

Communication

Gmail, Outlook, SMS tools, call notes, enquiry forms and lead capture tools.

Spreadsheets and Data

Google Sheets, Excel, exported contact lists, CSV files and database reports.

Documents and Files

Google Drive, Dropbox, internal notes, lead sheets and follow-up templates.

Marketing and Follow-Up

Email campaign tools, SMS platforms, nurture sequences and reactivation templates.

Final integrations depend on available APIs, account access, security settings and business requirements.

Oversight

You Stay in Control

Clara can prepare CRM updates, tags and follow-up drafts, but your team controls what is saved, changed or sent. Most businesses start with review mode before allowing any live CRM updates.

Human review is recommended before updating important CRM records or contacting old leads.
Draft-only cleanup recommendations
Human approval before CRM updates
Human approval before reactivation messages
Internal-only CRM summaries
Exception flagging for sensitive records
Operating Memory

Clara Gets Better as Your Team Gives Feedback

As your team gives corrections, examples and preferences, Odella can update Clara's operating memory so future CRM work becomes more accurate and aligned with your business.

CRM tagging rules
Lead qualification categories
Buyer and seller pipeline stages
Follow-up timing
Approved reactivation language
Contact priority rules
Escalation rules
Agency tone of voice
Data cleanup preferences

Memory updates are structured and reviewed. You stay in control of what Clara learns.

Workflow

Example Workflow: Old Lead Reactivation

  • 1

    Your team exports or connects a segment of old CRM contacts.

  • 2

    Clara reviews notes, tags, enquiry history and last contact dates.

  • 3

    Clara identifies contacts worth reactivating.

  • 4

    Clara groups leads by likely intent and next action.

  • 5

    Clara drafts follow-up messages for each group.

  • 6

    Human team member reviews and approves.

  • 7

    Approved follow-up is sent and CRM notes are updated.

Sample Work

Example of Work Clara Can Prepare

Draft reactivation message · awaiting approval

From Clara · CRM cleanup

"Hi James, we spoke a while ago about your interest in buying an investment property around Brisbane's growth corridors. I wanted to check whether that is still something you are considering this year, or whether your plans have changed. If it would help, I can arrange a short call to review what you are looking for now and update your search criteria."

This is an example only. Clara is trained to match your agency tone, follow-up rules, CRM process and approval requirements.

Honest fit

When Clara May Not Be the First Employee to Hire

Clara is strongest when the main bottleneck is CRM cleanup, old lead reactivation, database organisation or follow-up preparation. If your main problem is new enquiry response, vendor reports, listing admin, property management communication or social content, another AI employee may be a better first hire.

Pricing

How Clara Can Be Employed

First Employee Pilot

From $1,500

Best for testing Clara on one simple CRM cleanup or lead reactivation workflow.

Starter AI Employee Setup

From $3,000

Best for putting Clara into one defined CRM cleanup process.

Business AI Employee Setup

$5,000–$7,500

Best if Clara needs to work with CRM data, exported lists, email tools, SMS tools or follow-up templates.

Ongoing Employment Options

Casual · Part-Time

Choose the right cadence based on database size, lead volume and approval needs.

AI running costs can start from as little as $0.50 per working hour for suitable tasks. Setup, management, software, integrations and review are separate.
Decide with confidence

Is Clara the Right First AI Employee for Your Business?

The AI Employee Diagnostic reviews your workload, software, approval needs and bottlenecks, then recommends whether Clara or another AI employee is the safest and highest-value first hire.

Diagnostic includes

  • Workload and bottleneck review
  • Software and approval needs
  • Recommended first AI employee
  • Pilot scope and pricing direction